Kanvify

Data Deletion Instructions

Last updated: February 21, 2026

Introduction

This page explains how you can request the deletion of your data from Kanvify, our social media scheduling platform. We are committed to giving you full control over your personal information in compliance with GDPR, CCPA/CPRA, and other applicable data protection regulations.

Data We Collect

When you use Kanvify, we collect account information, content you create and schedule, connected social media account tokens (encrypted at rest), uploaded media, billing records, and usage data.

For a complete overview, please see our Privacy Policy.

How to Delete Your Data

You can delete your account and all associated data directly from within the app:

  1. Log in to your Kanvify account.
  2. Go to Settings > Profile.
  3. Scroll down to the “Delete account” section.
  4. Click “Delete account” — a verification code will be sent to your email.
  5. Enter the code to confirm deletion. If you own shared workspaces, transfer ownership first.

What Gets Deleted

When you delete your account, the following data is permanently removed:

  • Your user account and profile information
  • All workspaces you own and their associated data
  • All posts and scheduled content
  • Connected social media channels and their configurations
  • All uploaded media files (images, videos)
  • All active sessions and login history
  • OAuth tokens and social media connection credentials

What Is NOT Deleted

Please note the following data is not removed when you delete your account:

  • Content already published to external social media platforms (e.g., Facebook, Instagram, TikTok) remains on those platforms. You must delete it directly from each platform.
  • Your membership in workspaces owned by others is removed, but those workspaces and their data remain intact for the other members.
  • Billing and subscription records are retained for up to 7 years for tax, audit, and legal compliance purposes, as required by applicable law.

Manual Deletion Requests

If you are unable to log in to your account or need assistance with data deletion, please contact us at privacy@kanvify.com. We will verify your identity and process your request within 30 days, in compliance with GDPR and CCPA requirements.

Deletion Timeframe

Account deletion is processed immediately. Your account and data are removed right away. Uploaded media stored in our cloud storage may take up to 30 days to be fully purged from all backup systems. Billing records are retained for the legally required period as described above.

Contact

If you have any questions about data deletion, please contact us at privacy@kanvify.com or support@kanvify.com.